Get in Touch
Whether you're interested in ancient tree tea sourcing, conservation partnerships, or aging consultation, we're here to help. Share your thoughts and we'll respond thoughtfully.
Send Us a Message
Response Expectations
We typically respond to inquiries within 48 hours during business days. Complex questions about sourcing or partnerships may require additional time as we consult with community partners.
Please note that response times may be longer during harvest seasons (typically March-May) when our team is traveling to tea-producing regions.
Types of Inquiries
- • Ancient tree tea sourcing requests
- • Conservation partnership opportunities
- • Aging consultation inquiries
- • General questions about our services
- • Collaboration proposals
Other Ways to Reach Us
While we prefer the contact form for detailed inquiries, you can also reach us through these channels:
Available during Laos business hours (GMT+7)
Ban Xieng Mouane
Luang Prabang District
Laos
Frequently Asked Questions
What information should I include in my inquiry?
Help us understand your needs by sharing details about your collecting focus, professional background, specific materials of interest, or conservation goals. The more context you provide, the better we can respond to your inquiry.
Do you respond to all inquiries?
We respond to all genuine inquiries that align with our mission of connecting serious collectors and professionals with ancient tea heritage. Automated messages, spam, or inquiries clearly outside our scope may not receive responses.
Can I visit your location in Laos?
We occasionally arrange visits to tea-producing regions for established clients and partners. These trips require advance planning and coordination with community partners. Contact us to discuss possibilities.
How do I know if my message was received?
After submitting the form, you'll be redirected to a confirmation page. You'll receive an acknowledgment within 48 hours confirming receipt of your inquiry and providing an estimated response timeline.